Shipping & Returns
shipping & delivery
We currently offer shipping options for customers within the continental United States. Enjoy free ground shipping on qualifying orders of $150 or more!
Shipping charges apply per address. If your order qualifies for free shipping, it will cover all addresses in your order. Please allow 2-3 business days for processing.
You can only ship to one address each time you checkout. If you are shopping for people at different addresses, you will need to place each order separately.
All orders placed after 3pm PST will be processed and shipped as though it was placed on the following Business Day.
Once your order is processed, we will send you an email with the shipping confirmation and tracking number.
*Free shipping valid on purchases made at www.biancaandbear.com only. Free shipping valid on purchases of $150 or more before shipping, handling and taxes are added. Free Shipping is not available to Hawaii, Alaska, and U.S. Territories Offer cannot be applied to previous purchases. Free shipping will be automatically applied to qualifying orders at checkout. Terms of offer are subject to change.
returns & exchanges
We’re all about making sure your little ones are dressed to impress in outfits that fit their unique sizes and adorable styles. But hey, sometimes it's just not the perfect match, and that's totally cool! If your purchase isn’t quite right, just send it back our way. We’re more than happy to send you a free return label and give you store credit for returned items. Exchanges? They’re a breeze, and shipping’s on us!
To be eligible, send those items back within 15 days of your purchase. Just make sure they’re in the same condition you got them—unworn, unwashed, with tags, and in their original packaging.
Quick note: sale items are final—no returns or exchanges, but the deals are unbeatable!
Contact us via email below and we’ll process your return request within 48 hours. Once approved, you’ll get a return label via email to ship back those little outfits for a swap or store credit.